Privacy Policy

Zara Wellness Center is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, particularly in connection with SMS communications.

1. Information We Collect

We may collect the following personal information from you:

Full Name
Date of Birth
Phone Number
Email Address
Physical Address
Insurance Information (if applicable)
Communication Preferences (including SMS opt-in status)

2. How We Use Your Information

Your personal information may be used for the following purposes:

To schedule and confirm appointments
To send appointment reminders and follow-up messages via SMS
To handle billing communications and inquiries
To provide care coordination and other administrative services
To improve our services and communication practices

3. Who We Share Your Information With

We do not sell or rent your personal information to third parties. We may share your information with:

Healthcare providers and staff involved in your treatment
Insurance companies for billing and reimbursement
Service providers that help us manage communications and appointments (e.g., electronic health record systems, RingCentral)

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

4. SMS Communications

If you opt-in to receive SMS messages from Zara Wellness Center, you may receive:

Appointment reminders
Follow-up and care-related messages
Billing and administrative updates

By opting in, you agree to receive text messages from Zara Wellness Center. Standard message and data rates may apply. Messaging frequency may vary.

Note: SMS consent is not shared with third parties or affiliates for marketing purposes.
Your mobile information will remain private and will never be sold or distributed.

You may opt-out of SMS communication at any time by replying STOP. For assistance, reply HELP.

5. Security of Your Information

We use industry-standard security practices to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the personal data we have about you
Request corrections to your information
Withdraw your consent for SMS communication at any time
File a complaint if you believe your privacy rights have been violated

7. Contact Us

If you have questions or concerns regarding this policy or your information, please contact:

Zara Wellness Center

Email: Info@zaracenter.com
Phone: (703) 637-1477

At Zara Wellness Center, your story is important—this is a place where you’re heard, where your feelings are recognized, and you’re treated with kindness.